Privacy Policy: Dabble VoIP LLC
Last Updated: February 10, 2026
At Dabble VoIP LLC ("Dabble," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information of our users. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect:
To provide reliable voice services, we collect the following types of information:
Account Information: Name, email address, billing address, and payment details.
Service Data (CDRs): Log data including phone numbers called, time, date, and duration of calls. We do not record the audio of your calls unless you explicitly enable a recording feature on your PBX.
Technical Data: IP addresses, device types, and operating systems used to access our platform.
2. How We Use Your Information
We use your data strictly to:
Provide, maintain, and bill for our VoIP services.
Route calls and SMS messages efficiently.
Comply with legal obligations (such as E911 emergency services).
Prevent fraudulent use of networks.
3. Data Sharing and Disclosure:
We do not sell your personal information or call history to third parties. We only share data when:
Service Providers: Sharing with upstream carriers or payment processors necessary to complete your calls or transactions.
Legal Requirements: Responding to a valid subpoena, court order, or government request.
Emergency Services: Providing your location and number to 911 dispatchers.
4. Security and Retention:
We implement industry-standard encryption and security protocols to protect your data.
We retain Call Detail Records (CDRs) only as long as necessary for billing and legal compliance, typically for a period of 18 to 24 months, unless otherwise required by law.
5. Your Rights and Choices:
Depending on your location, you may have the right to access, correct, or delete your personal information. You may also opt-out of promotional emails at any time via the "unsubscribe" link.
6. Changes to This Policy:
Dabble VoIP LLC may update this policy periodically. We will notify you of any significant changes by posting the new policy on our website or sending an email notification.
Contact Us If you have questions about this policy, please contact us at: Email: regulatory -at- dabblevoip.com
Address: 5519 East Cork Street, Kalamazoo, MI 49048